logo GoalTrak Knowledge Base KB 034

 Category: Known Issue

 Title: Parent Criterion Dropdown Box Locks Up

 bulb  Summary: The Parent Criterion dropdown box on the criterion data entry page will occasionally lock up using the SeaMonkey browser.

 Product: GoalTrak™ CV  Version: All

 Description: When adding a new criterion on the criterion data entry page, the Parent Criterion dropdown box will occasionally lock up when the user clicks on it. When it locks up, the user doesn't see the contents of the dropdown box and cannot click on a Parent Criterion. This problem has only been seen when using the SeaMonkey browser.

 Work Around: When this happens, use the keyboard and type in the first letter of the Parent Criterion you want. Typing a letter uses the automatic search mode built into the dropdown box control.

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 Author: Stephen Dodd
 Published: November 2, 2009

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